Frequently Asked Questions

Q: How long will it take to receive the tutorial once I place my order?
A: Immediately. After you’ve placed your order and paid for the order you will be directed to a secure area where you can download our products. The whole process takes no more than 2 - 3 minutes (Dependent on the speed of your Internet connection)

Q: I'm worried about people knowing about my condition. I don't want anyone to know I’ve purchased this product.
A: This is completely understandable. Please understand that our product is sent to you electronically and any payment you make to us will only read as "Paypal" on your billing statement. This way no one will ever know you've purchased anything or about your (soon to be forgotten) condition.

Q: Is it secure to order online? I'm a little bit concerned about giving out my credit card on the Internet.
A: Your order is 100% secure. In fact, I never even see any of your personal details (besides your name and email address) and neither does my staff because it is processed completely through a very reliable third party processor - Paypal!. If you check out our Paypal account you'll also see that we're a verified business member with Paypal. Rest assured Paypal uses military-strength encryption to keep your information safe and secure!

Q: I just ordered the How to Beat Insomnia EBook, but I couldn’t download it.
A: If this happens, just send me an email to support@howtobeatinsomnia.com along with your Paypal transaction ID and I'll resend you the link to download it.

Q: Can I get this in a book or video on the high street or in malls?
A: No. As of right now the book are sold exclusively online, on this website.

Q: How do I request a refund?
A: If you'd like to take me up on my money back guarantee, all you have to do is send me an email with your Paypal transaction ID so that I can locate your purchase and refund it. As I mention on my home page, you may request a refund at any time and for any reason within 56 days of your purchase.

If you didn't find your answer here, please feel free to email me at support@howtobeatinsomnia.com